Serviced Apartment concierge service
- Message service
- Guide to local facilities/package delivery acceptance
- Flower delivery arrangements
- Arranging parcel delivery and motorcycle delivery services
- Ordering take-out for guests
- Information services (public facilities, buses, train timetables, etc.)
- Calling taxis for guests
- SEIYU Internet shopping delivery
- Airport limousine/taxi/bus reservations
- Bullet train/airline ticket guidance
- Beauty salon appointments
- Rental car arrangement service (guidance only)
- Newspaper subscription/DPE answering service (guidance only)
- Hospital appointments (primarily for foreign guests)
- Restaurant and other reservations (primarily for foreign guests)
For telephone inquiries, call us on 0800-700-1411 or +81-3-3280-6445
- Open on Mondays, Tuesdays, Wednesdays, Thursdays and Fridays from 9:00 am to 6:00 pm.
- Closed on Saturdays, Sundays and national holidays.
*Inquiries made after hours, Saturdays, Sundays
and national holidays will be processed the following operation.
Please make use of the serviced apartments’ concierge at times like these:
1 My child is sick! But I don't know where the hospital is...
→ No problem. Ask the concierge at the front desk about hospitals nearby.
He or she will introduce you to a hospital.Also, please inform us if you have injured yourself,
as we have basic first-aid treatments on hand.
2、A situation has come up suddenly and I absolutely have to go to the office. I want to call a taxi...
→ Don't worry. The concierge will arrange for a nearby taxi right away.
You need not trouble yourself about making the arrangements.
3、I need to send clothes to the dry cleaners, but I'm so busy at work I can't do it myself...
→ When you want to send out dry cleaning, the concierge can have it done on your behalf.
There is no need to worry when things are busy at work or if you have children and just can't make it out.
You can have clean clothes every day.
4、 I've invited friends from overseas to visit, but they do not speak Japanese...
→ There's no need to worry--we can provide bilingual concierges.
Your overseas guests will be able to enjoy a comfortable stay.
Please also feel free to inquire about our local area guide services.
5、I want to send a large package, but it is too heavy for me to carry...
→ In this situation, we will make arrangements for a home pickup service or motorbike courier.
The concierge will take care of the difficult work, so you can relax.